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Welcome to Irrigation Supplies Shop (proirrigationtools.com). These Terms and Conditions govern your use of our website and purchases of our professional irrigation equipment. By accessing our site or placing an order, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Website Access

Our website provides information about and the ability to purchase professional irrigation supplies including but not limited to:

  • Bauer Compatible Clamps and irrigation clamps
  • Brass garden click fittings and metal BSP fittings
  • PE Irrigation pipes and PVC pipe fittings
  • Pumping equipment and pressure vessels
  • Farm irrigation systems and sprinklers

1.2 Intellectual Property

All content on this website, including product descriptions, images, and technical specifications, is the property of Irrigation Supplies Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information and Services

2.1 Product Descriptions

We strive for accuracy in all product descriptions and specifications for our irrigation equipment. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs substantially from its description, please contact us immediately.

2.2 Professional-Grade Equipment

Our products are designed for professional irrigation applications. By purchasing, you acknowledge understanding of their intended use and agree to follow all manufacturer guidelines for installation and operation.

3. Ordering and Payment

3.1 Order Process

Orders placed through our website represent an offer to purchase which we may accept by processing your payment and shipping the products. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is due at time of order. By providing payment information, you represent that you are authorized to use the payment method.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary for international destinations (excluding select Asian and remote regions we do not service).

4.3 International Orders

International customers are responsible for any customs duties, taxes, or import fees. We ship worldwide except to Asia and certain remote regions.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with proof of purchase. The following items cannot be returned:

  • Opened adhesives & cleaners
  • Custom-cut PE Irrigation Pipes or PVC Pipe Fittings
  • Special order pumping equipment with serial numbers
  • Installed WRAS-approved pressure tanks and vessels

5.2 Return Process

To initiate a return:

  1. Email [email protected] with your return request
  2. We will provide a Return Merchandise Authorization (RMA) number
  3. Ship items to: Irrigation Supplies Shop, Returns Department, 3320 Elk Rd Little, Tucson, US 85705

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide accurate, current, and complete information during the ordering process and to promptly update any changes.

6.2 Product Use

You are responsible for proper selection, installation, and use of all irrigation products. We are not liable for damages resulting from improper use.

6.3 Compliance with Laws

You agree to comply with all local regulations regarding the purchase, installation, and use of irrigation equipment.

7. Limitation of Liability

Irrigation Supplies Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our total liability for any claim shall not exceed the purchase price of the products in question.

8. Governing Law

These Terms shall be governed by the laws of the State of Arizona, USA, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or our products:

Irrigation Supplies Shop
3320 Elk Rd Little
Tucson, US 85705
Email: [email protected]